Legal Aid of North Carolina - Charlotte Office

Contact Information

Name: Legal Aid of North Carolina - Charlotte Office
Address: 1431 Elizabeth Avenue, Charlotte, NC - 28204
Phone: (704) 971-2621
Fax:

Service Information

Legal Aid of North Carolina is a statewide, nonprofit law firm that provides free legal services in civil matters to low-income people in order to ensure equal access to justice and to remove legal barriers to economic opportunity. We provide free legal help to low-income North Carolinians in civil cases involving basic human needs like safety, shelter, income and more. We do not handle criminal cases or civil cases on behalf of prisoners. We do not handle personal injury cases or traffic cases. We do not handle divorce, alimony, spousal support and equitable distribution cases except in extraordinary circumstances (learn about our free do-it-yourself divorce clinics). We do not handle immigration cases except those involving domestic violence and human trafficking. We do not handle new applications for government benefits.

You can apply online or by phone:

Legal Aid Helpline
Toll-free: 1-866-219-LANC (5262)
Daytime Hours: Monday - Friday: 8:30 a.m. - 4:30 p.m.
Evening Hours: Monday & Thursday: 5:30 p.m. - 8:30 p.m.

Senior Legal Helpline
Toll-free: 1-877-579-7562
Hours: Monday - Friday: 9-11 a.m. & 1-3 p.m.

Fair Housing Helpline
Toll-free: 1-855-797-FAIR (3247)
Hours: Monday - Friday: 9 a.m. - 5 p.m.

Battered Immigrant Helpline
Toll-free: 1-866-204-7612
Hours: Thursdays: 9 a.m. - 4 p.m.

NC Navigator Helpline (Health Insurance)
Toll-free: 1-855-733-3711
Hours: Monday - Friday: 10 a.m. - 4 p.m.


Mission Statement: Legal Aid of North Carolina (LANC) is a statewide, nonprofit 501(c)3 law firm that provides free legal services in civil matters to low-income people in order to ensure equal access to justice and to remove legal barriers to economic opportunity.

Frequently Asked Questions

1. What is legal aid?

Legal aid is free or low-cost legal advice and assistance given to those who cannot afford the services of an attorney.

2. Who is eligible for legal aid?

The eligibility requirements for legal aid vary depending on the country or state, but generally, those who have limited income and cannot afford the services of a lawyer are eligible for legal aid.

3. How can I apply for legal aid?

To apply for legal aid, you can either visit your local legal aid office or access their website to fill out an application form. You will be required to provide information on your income and assets, as well as the legal issue you need assistance with.

4. What types of legal issues are covered by legal aid?

Legal aid covers a wide range of legal issues, including family law, criminal law, employment law, housing, consumer law, and immigration law.

5. Can I choose my lawyer with legal aid?

In some cases, you may be able to choose your lawyer with legal aid. However, in most cases, the lawyer assigned to you by legal aid will depend on their availability and expertise in the area of law your case involves.

6. How much does legal aid cost?

Legal aid is either free or offered at a reduced cost, depending on your income and assets.

7. What documents do I need to provide for legal aid?

When applying for legal aid, you will need to provide proof of your income and assets, such as bank statements, tax returns, and proof of benefits.

8. Is legal aid available for international cases?

Legal aid is only available for cases that fall within the jurisdiction of the country or state offering legal aid services.

9. Can I appeal a decision made by legal aid?

If you are not satisfied with the decision made by legal aid, you may have the right to appeal the decision. This may involve filling out an appeal form or attending a hearing.

10. How can I find a legal aid office in my area?

You can find a legal aid office in your area by searching online or contacting your local bar association.